SMART BOOKING + CUSTOMER CRM

Booking, built the way you work.

Joust is smart booking and a lightweight customer CRM for independent businesses and small teams. Hand-pick a few real slots a week, or let clients choose a staff member and a time — then keep every customer, note and no-show in one place.

Your own link & embedTwo-way Google Calendar syncPlans from £14/mo
TWO WAYS TO BOOK

One product. Two front doors.

Hand-pick a short list of real slots, or open a full staff-and-grid calendar. Choose a mode at signup and switch whenever your business does.

CURATED
A short list of slots
10:20
13:40
15:10
WHO IT'S FOR
Recruiters, consultants, coaches and advisors
WHAT CLIENTS SEE
A few hand-picked times — never your whole calendar
WHAT YOU CONTROL
Daily slot limits, buffers and protected focus time
BUSINESS
Staff, calendar & time grid
MDA
WHO IT'S FOR
Salons, clinics, barbers and studios with a team
WHAT CLIENTS SEE
Pick a person → month calendar → time → details
WHAT YOU CONTROL
Per-staff hours, services & prices, and seats for the team
CUSTOMER MANAGEMENT · INCLUDED WITH BUSINESS

Turn customer history into relationships.

Every paid plan remembers who booked and when. Business turns that automatic history into a working customer database your team can manage, segment and use to bring people back.

Editable profiles with tags, custom fields and follow-up tasks
Flags like “previous no-show” surface before you confirm
Private notes your whole team can see — and keep
See the CRM in the dashboard →
JR
Jordan Rivera
Customer since Mar 2025 · 7 visits · Fade & Co.
Previous no-showRegularPays by card
PHONE
+44 7700 900 412
PREFERRED STAFF
Marcus
VISIT HISTORY
Signature Skin Fade02 Jun 2026 · Marcus
Completed
Signature Skin Fade14 May 2026 · Marcus
Completed
Beard Trim28 Apr 2026 · Devon
No-show
NOTES
Always books Marcus — number 2 on the sides, scissors on top.
Took a deposit after the April no-show. Reliable since.
TEAM & SEATS

Add your whole team — one page, one calendar.

Give each person their own hours, services and prices. Clients pick a specific staff member or choose “No preference”, and the right name lands on the booking, the confirmation and the customer record.

Pro includes 1 seat · Business includes 3 · add more for £4.99/seat/mo
Choose your stylist
No preference
P
Priya
J
Jo
R
Remi
+
Add seat
Each booking is attributed to the staff member who took it

Two plans. Pick where you are.

Billed monthly. Pro includes booking and customer history. Business adds customer management, retention and white-label booking.

PRO
£14/mo
Smart booking & calendar for you or a small team.
Get started
WHAT YOU GET
1 bookable staff seat included
Both booking modes — curated & business
Availability rules, daily limits & buffers
Custom questions on every booking
Personal link & iframe embed
Two-way Google Calendar sync & branding
Read-only customer history from every booking
Human support — a real person replies within 12 hours
UNLOCKS CUSTOMER MANAGEMENT
BUSINESS
£49/mo
Everything in Pro, plus customer management and retention.
Actionable customer CRMEdit, organise, follow up and bring customers back
Get started
EVERYTHING IN PRO, PLUS
3 bookable staff seats included
Editable customer profiles, flags, notes & tasks
Removes Joust branding — fully white-label
Verified reviews and customer campaigns

Billed monthly · cancel anytime · extra staff seats £4.99/mo each on either plan

HUMAN SUPPORT
A real person answers. On every plan.

No bots, no ticket maze. Email us and a real person replies within 12 hours — and if it's easier to talk it through, we'll schedule a call.

Email a human →
CONCIERGE
Your client portal, built for you.

We'll design and build the booking page your clients see around your brand — your colours, your services, your way of working. Get in touch and we'll tell you what's possible.

Find out more →

Reduce no-shows. Fill the right slots. Own your customers.

Smart booking and a customer CRM in one place. Live in an afternoon, whatever you do.